Dear Valued Customers,
It is with a heavy heart that we announce the difficult decision to close all Sleep and Spas retail store locations. After many years of serving the Capital Region and beyond, economic challenges, ongoing product availability issues, and rising costs associated with maintaining physical retail spaces have made it unsustainable for us to continue operations in our current format.
We are incredibly grateful for the trust you have placed in us over the years. Whether you purchased a hot tub for your backyard oasis, a new mattress for better rest, or relied on our team for expert advice, your support has meant everything to us. Thank you for being part of the Sleep and Spas family.
Important Information for Our Customers
- Existing Orders: If you have already placed an order for a hot tub or mattress and have not yet received delivery, please rest assured that your purchase is secure. Our sales and administrative team will personally contact you soon to schedule delivery and ensure a smooth process. We remain fully committed to fulfilling every order.
- Product Warranties: All warranties on previously purchased products remain fully in effect. Warranty support will continue to be managed directly by the respective product manufacturers. If you need assistance with a warranty claim, please reach out to the manufacturer using the documentation provided with your product.
We are exploring options to continue serving our community in new ways and will share updates on our website as they become available. In the meantime, our online presence at www.sleepandspas.com will remain active for reference.
Once again, thank you from the bottom of our hearts for your loyalty and support. It has been an honor and a privilege to help so many families create comfortable, relaxing spaces in their homes.
If you have any immediate questions, please feel free to contact our team while we transition. We wish you all the best and continued success and relaxation in the years ahead.
Warm regards, The Sleep and Spas Team